NRC Newsletter - December 2022

Happy holidays and 2022 snapshot

A snowman figure set against a decorative winter background.

We are right in the middle of the 2022 Holiday Season. We hope that each of you will enjoy the holiday with family and friends and make memories to last a lifetime. It’s hard to believe that 2023 is less than a month away. We wanted to take this time to extend our heartfelt thanks to our wonderful clients; without you we would not have victories to celebrate! We wanted to share a few highlights of 2022.

  • Completed 17709 service tickets
  • Completed 2578 Help Desk tickets generated by clients
  • Reviewed & completed 7406 proactive tickets that clients may not have been aware existed
  • Supported an NRC core value: Contribute to our community. We donated $144,000 in goods and services to 11 nonprofits in our community.

We have so many things to be proud of and those are just a few. We are enthusiastically looking forward to 2023 and the opportunities it holds for NRC and our clients. Most of all we look forward to continuing to help you make IT Easy!

November work anniversary

Second anniversary graphic

April Richardson celebrated her second work anniversary with New River Computing in November! Thank you, April, for manning the phones lines, triaging service tickets, and juggling schedules. We are fortunate and thankful to have you apart of the NRC Family.

Happy Workaversary, April!

Last call for end of year IT purchases

End of year budget image

If you are planning to make any hardware or software investments to improve productivity, support remote teams, or strengthen cybersecurity, now is the time! While we have seen some improves with supply chain issues, these remain a concern. December 31 is right around the corner and it’s the deadline to take advantage of Section 179 expenditures. One of the standard year-end activities that accountants will often recommend is for businesses to make equipment investments by December 31 that can be written off as tax deductions (Section 179 of the IRS tax code). We recommend that you verify the benefits of purchasing equipment and making technology infrastructure improvements with your tax professionals.

New River Computing offers security vulnerability assessments. We can also look at your entire technology infrastructure and make meaningful suggestions for your year-end purchasing plans. Contact us today for a consultation 540 808 2900 x2 | schedule a Zoom meeting or phone call.

NRC holiday schedule

Closed for the holidays sign.

No matter which holidays you celebrate, all of us at New River Computing hope you have memorable time with your families.

NRC will be closed on:

  • Friday, December 23, 2022
  • Monday, December 26, 2022
  • Monday, January 2, 2023

During the closures, please continue to send requests to our Help Desk via email or from our contact form as you regularly would for normal service requests; we will work to resolve those issues as soon as possible on the next business day. If you have an urgent matter, please call 540-808-2900 option 1 and we will work to respond as quickly as possible.

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